{"xsrfToken":"6679c9ab-61e1-4000-9272-89f5227c8f09_311194e278e36e9c49efeb9e650704ad8a0c976e_lout","branding":{"id":"5","key":"hkm","name":"heinekingmedia Service","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim heinekingmedia Service Portal","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cdd70dc3-8c8b-4f53-b2cc-22910fa52622/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmE4NWZkYi1kZDhkLTQyNzEtOTk1Ni05NWI2NDQzZWZhZGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkZDcwZGMzLThjOGItNGY1My1iMmNjLTIyOTEwZmE1MjYyMiI6WyJyZWFkIl19LCJleHAiOjE2ODU5MDE4ODUsIm5iZiI6MTY4NTkwMTI4NX0.jlpoROOhEWqmilf8IVfBOE5bn8bNIIxm2qyIVyGo9yA&client=dba85fdb-dd8d-4271-9956-95b6443efadd&height=300&mode=fit","bannerMediaApiFileId":"cdd70dc3-8c8b-4f53-b2cc-22910fa52622","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"hkm","projectId":10017,"serviceDeskId":5,"name":"heinekingmedia Service","description":"<p>Willkommen! Bitte wählen Sie aus den nachfolgenden Optionen die Art Ihrer Anfrage oder geben Sie Ihre Frage direkt ein, indem Sie links oben auf \"Hilfe\" klicken.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":true,"reqTypes":[{"id":"155","name":"Digitale Tafel","descriptionHtml":"","callToAction":"Digitale Tafel","introHtml":"<p>Ich habe eine Frage zu meiner Digitalen Tafel.</p>","icon":10612,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10612","groups":[44],"key":""},{"id":"156","name":"DSB®","descriptionHtml":"","callToAction":"DSB®","introHtml":"<p>Ich habe eine Frage zu meinem Digitalen Schwarzen Brett®.</p>","icon":10613,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10613","groups":[44],"key":""},{"id":"161","name":"Passwort vergessen","descriptionHtml":"","callToAction":"Passwort vergessen","introHtml":"<p>Ich habe mein Passwort vergessen.</p>","icon":10614,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10614","groups":[44],"key":""},{"id":"160","name":"schul.cloud","descriptionHtml":"","callToAction":"schul.cloud","introHtml":"<p>Ich habe eine Frage zur schul.cloud.</p>","icon":10615,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10615","groups":[44],"key":""},{"id":"158","name":"Service-Request","descriptionHtml":"","callToAction":"Service-Request","introHtml":"<p>Ich habe eine Serviceanfrage.</p>","icon":10616,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10616","groups":[44],"key":""},{"id":"148","name":"Vertriebsanfragen","descriptionHtml":"","callToAction":"Vertriebsanfragen","introHtml":"<p>Ich habe eine Frage zu Preisen, Produkten oder der Lizenzierung.</p>","icon":10617,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10617","groups":[44],"key":""},{"id":"162","name":"Datenlöschung","descriptionHtml":"","callToAction":"Datenlöschung","introHtml":"<p>Kundenanforderung zur Löschung der Daten</p>","icon":10589,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[],"key":""},{"id":"163","name":"E-Mail-Anfrage","descriptionHtml":"","callToAction":"E-Mail-Anfrage","introHtml":"<p>Anfrage per Mail</p>","icon":10527,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"165","name":"Interne Aufwände","descriptionHtml":"","callToAction":"Interne Aufwände","introHtml":"","icon":10507,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[],"key":""},{"id":"164","name":"schul.cloud Registrierung","descriptionHtml":"","callToAction":"schul.cloud Registrierung","introHtml":"<p>schul.cloud Vertrieb</p>","icon":10504,"iconUrl":"https://heinekingmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[],"key":""}],"reqGroups":[{"id":44,"name":"Serviceanfragen"}],"orderMapping":{"44":[158,155,156,160,161,148]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"48f3f6cd-ecbb-30e7-8273-9e221ac8b283","appLinkName":"System Confluence","spaceKey":"KNOW","spaceName":"Knowledge-Base","isServer":false},"labels":[],"projectKey":"HKM","serviceDeskId":5},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HKM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://heinekingmedia.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=heinekingmedia","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6679c9ab-61e1-4000-9272-89f5227c8f09_311194e278e36e9c49efeb9e650704ad8a0c976e_lout","baseUrl":"https://heinekingmedia.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"dba85fdb-dd8d-4271-9956-95b6443efadd","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}